General Data Protection Regulation (EU-GDPR) |
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Please note that only the German text is legally binding.
The English translation is provided for your information and comfort only.
Privacy policy and consent to the use of data at www.sppw.de We are very pleased about your interest in our company. Data protection has a particularly high priority for the management of Spanabhebende Präzisionswerkzeuge GmbH. It is possible to use the Internet pages of Spanabhebende Präzisionswerkzeuge GmbH without providing any personal data. However, if a person concerned wishes to make use of special services of our company via our Internet site, it may be necessary to process personal data. If it is necessary to process personal data and there is no legal basis for such processing, we generally obtain the consent of the person concerned. The processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, is always carried out in accordance with the basic data protection regulation and in compliance with the country-specific data protection regulations applicable to Spanabhebende Präzisionswerkzeuge GmbH. By means of this data protection declaration, our company wishes to inform the public about the type, scope and purpose of the personal data collected, used and processed by us. Furthermore, this data protection declaration informs affected persons about the rights to which they are entitled. As the person responsible for processing, Spanabhebende Präzisionswerkzeuge GmbH has implemented numerous technical and organisational measures to ensure that the personal data processed via this website is protected as completely as possible. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, every person concerned is free to transmit personal data to us by alternative means, such as by telephone. By agreeing to the following data protection declaration, you consent to the collection, processing and use of your personal data by Spanabhebende Präzisionswerkzeuge GmbH (hereinafter referred to as SPPW) in accordance with the data protection laws and the following provisions.
Definitions We use the following terms, among others, in this privacy policy: Personal data is any information relating to an identified or identifiable natural person (hereinafter "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Data subject means any identified or identifiable natural person whose personal data are processed by the controller. Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future. Profiling is any automated processing of personal data consisting in the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to the performance of work, economic situation, health, personal preferences, interests, reliability, conduct, location or movement of that natural person. Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the inclusion of additional information, provided that this additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data is not attributed to an identified or identifiable natural person. The controller is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union law or by the law of the Member States, provision may be made for the controller or for the specific criteria for his designation in accordance with Union law or the law of the Member States. Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller. Recipient means any natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not that person is a third party. However, authorities which may receive personal data in the context of a specific investigation mandate under Union or national law shall not be considered as recipients. Third party shall mean any natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or the processor, are authorized to process the personal data. Consent shall mean any freely given specific and informed unequivocal expression of the will of the data subject in the form of a declaration or other unequivocal affirmative act by which the data subject signifies his or her consent to the processing of personal data relating to him or her.
1 Responsible body The person responsible within the meaning of the basic data protection regulation, other data protection laws applicable in the member states of the European Union and other regulations of a data protection nature is the: Metal-cutting precision tools GmbH If you want to contradict the collection, processing or use of your data by SPPW according to these data protection regulations, you can send your contradiction by e-mail, fax or letter to the following contact data: Chip removing precision tools GmbH
2 Collection, processing and use of personal data 2.1 Legal basis of the processing Art. 6 I lit. a DS-GVO serves our company as a legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations necessary for the supply of goods or provision of other services or consideration, the processing is based on Art. 6 I lit. b DS-GVO. The same applies to such processing operations which are necessary to carry out pre-contractual measures, for example in cases of enquiries about our products or services. If our company is subject to a legal obligation which makes it necessary to process personal data, for example to fulfil tax obligations, processing is based on Art. 6 I lit. c DS-GVO. Finally, processing operations could be based on Art. 6 I lit. f DS-GVO. Processing operations which are not covered by any of the above legal bases are based on this legal basis if processing is necessary to safeguard a legitimate interest of our company or of a third party, provided that the interests, fundamental rights and freedoms of the data subject do not prevail. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47 sentence 2 DS-GVO). If the processing of personal data is based on Article 6 I lit. f of the DS-GVO, our legitimate interest is to carry out our business activities for the benefit of the well-being of all our employees and our shareholders. 2.2 Personal Data Personal data is information about factual or personal circumstances of an identified or identifiable natural person. This includes, for example, your name, your customer number, your telephone number, your address, as well as all inventory data that you provide to us during registration and when creating your customer account. 2.3 customer account For each customer who registers accordingly, we set up password-protected direct access to the inventory data stored with us (customer account). You undertake to treat the personal access data confidentially and not to make them available to any unauthorised third parties. We cannot accept liability for misused passwords unless we are responsible for the misuse. 2.4 Collection, processing and use of your personal data We collect, store and process your data for the entire processing of your purchase, including any subsequent warranty claims, for our services, technical administration and our own marketing purposes. If you have provided us with personal data, we will use it exclusively for the purpose of technical administration of our websites and to fulfil your wishes and requirements, in particular to process the contract concluded with you or to answer your enquiry. Your personal data will not be passed on, sold or otherwise transferred to third parties, unless this is necessary for the purpose of processing the contract. For example, when ordering products, it may be necessary for us to pass on your address and order data to our suppliers or for billing purposes. Otherwise, your data will only be transferred if you have given your prior consent. Your personal data will be deleted, provided that legal storage obligations do not conflict with this and you have asserted a deletion claim, if the data is no longer required to fulfil the purpose for which it was stored or if its storage is not permitted for other legal reasons. I agree that SPPW processes and uses my personal data for the establishment, execution and handling of my contractual relationship with SPPW. 2.5 Use of your data for advertising purposes Besides the processing of your data for the completion of your purchase at SPPW, we also use your data to communicate with you about your orders, certain products or marketing actions and to send you product or service recommendations by e-mail, which might be interesting for you. Furthermore, we also use this data to inform you by mail about products and services that might be interesting for you. I agree that SPPW processes and uses my personal data for own advertising purposes to send me marketing messages by e-mail and post. You can object to the use of your personal data for advertising purposes at any time without incurring any costs other than the transmission costs according to the basic rates. A message in text form (e.g. e-mail, fax, letter) is sufficient for this purpose. 2.5.1 Product recommendations by e-mail As a customer of SPPW you will regularly receive product recommendations from us by e-mail. We use your data for advertising purposes, with the aim to send you information about products from our offer, which might interest you based on your last purchases with us. We only use e-mail advertising to the extent permitted by law or where you have specifically authorised us to do so. If you no longer wish to receive product recommendations or promotional messages from us, you can object to this at any time without incurring any costs other than the transmission costs according to the basic rates. A message in text form (e.g. e-mail, fax, letter) is sufficient for this purpose. Of course you will also find an unsubscribe link in every product recommendation e-mail. 2.5.2 Newsletter and individual advertising for you If you no longer wish to receive newsletters or promotional messages from us, you can object to this at any time without incurring any costs other than the transmission costs according to the basic rates. A message in text form (e.g. e-mail, fax, letter) is sufficient for this purpose. Of course you will also find an unsubscribe link in every newsletter. The information we receive from you helps us to permanently improve your shopping experience and make it customer-friendly and individual for you. This information is used to create advertising tailored to you and your interests. For this purpose, we use existing information, such as confirmations of receipt and reading of e-mails, information about your computer and connection to the Internet, operating system and platform, your order history, your service history, date and time of your visit to the homepage and products you have viewed. We use this information exclusively in pseudonymised form. By analyzing and evaluating this information, we are able to improve our website and our Internet offer and thus send you individual advertising, i.e. advertising that recommends products that might actually interest you. Our aim is to make our advertising more useful and interesting for you. For this reason, the evaluation and analysis of the pseudonymised data collected from you helps us to ensure that we do not send you advertising indiscriminately, but advertising, such as newsletters and product recommendations, which actually corresponds to your areas of interest. I agree that SPPW may use the data provided by me and further information stored about my customer account as well as pseudonymized usage data to present personalized advertising and/or special offers and services to me. If you do not want to receive personalized advertising, you can contradict this at any time. A notification in text form (e.g. e-mail, fax, letter) is sufficient for this purpose. 2.5.3 Raffles, market and opinion research In the case of competitions, we use your data for the purpose of notification of winnings and advertising our offers. You may find detailed information in our conditions of participation for the respective competition. We also use your data for market and opinion research. Of course, we use these exclusively anonymously for statistical purposes and only for SPPW. Your answers in surveys are not passed on to third parties or published. We do not store the answers from our surveys together with your e-mail address or other personal data. I agree that SPPW may process and use my personal data for market and opinion research for its own purposes. You can contradict the use of your data for market and opinion research at any time without incurring other costs than the transmission costs according to the basic tariffs. A notification in text form (e.g. e-mail, fax, letter) is sufficient for this purpose. Of course you will also find an unsubscribe link in every survey e-mail. 3 Cookies The acceptance of cookies is a prerequisite for visiting our website. 3.1 What are cookies? Cookies and flash cookies are small files that are stored on your data carrier and store certain settings and data for exchange with our system via your browser. There are basically two different types of cookies, so-called session cookies, which are deleted as soon as you close your browser, and temporary/permanent cookies, which are stored on your data carrier for a longer period of time or permanently. This storage helps us to design our website and our offers for you accordingly and makes it easier for you to use, for example by storing certain entries made by you in such a way that you do not have to repeat them constantly. 3.2 Which cookies does SPPW use? Most of the cookies used by us are automatically deleted from your hard drive after the end of the browser session (end of session) (therefore also session cookies). Session-cookies are needed, for example, to offer you the shopping cart function over several pages. In addition, we also use cookies that remain on your hard drive. When you visit us again, we automatically recognize that you have already been with us and which entries and settings you prefer. These temporary or even permanent cookies (life span from one month to ten years) are stored on your hard disk and delete themselves after the given time by themselves. These cookies serve in particular to make our offer more user-friendly, more effective and safer. Thanks to these files, it is possible, for example, that you will be shown information on the site that is specifically tailored to your interests. The exclusive purpose of these cookies is to adapt our offer to your customer wishes in the best possible way and to make your surfing on our website as comfortable as possible. 3.3 What data is stored in the cookies? In the cookies used by SPPW no personal data are stored. The cookies used by us are therefore not assignable to a certain person and therefore not to you. With activation of the cookie an identification number is assigned to it. An assignment of your personal data to this identification number is not possible at any time. Your name, your IP address or similar data that would allow the cookie to be assigned to you are not requested at any time. On the basis of cookie technology, we only receive anonymised information, for example about which pages of our shop have been visited, which products have been viewed, etc. 3.4 What is targeting? On the SPPW website data is collected on the basis of the cookie technology to optimize our advertising and the whole online offer. These data are not used to identify you personally, but serve only for an anonymous evaluation of the use of the homepage. At no time your data will be merged with the personal data stored with us. This technology enables us to present you with advertising or special offers and services whose content is based on the information obtained in connection with the clickstream analysis (for example, advertising based on the fact that in recent days only sports shoes were viewed). Our aim is to make our online offer as attractive as possible for you and to present you with advertising that corresponds to your areas of interest. 4 log files With each access to the pages of SPPW, usage data is transmitted by the respective internet browser and stored in log files, the so-called server log files. The data records stored thereby contain the following data: Date and time of the call, name of the called site, IP address, referrer URL (origin URL, from which you were forwarded to the SPPW website), the transferred data volume, product and version information of the used browser. Subject to any legal obligations to keep records, the IP addresses of users will be deleted or anonymized after the end of use. In the case of anonymisation, the IP addresses are changed in such a way that the individual details of personal or factual circumstances can no longer be attributed to a specific or identifiable natural person or can only be attributed to a specific or identifiable natural person with a disproportionate expenditure of time, cost and labour. We evaluate these log file data records in anonymized form to improve our offer and the SPPW online shop further and to make it more user-friendly, to find and fix errors faster and to control server capacities. Thus, for example, it can be traced at which times the use of the SPPW online shop is particularly popular and provide corresponding data volume to guarantee you the fastest possible purchase. Furthermore we can also recognize and fix possible errors in the SPPW online shop faster by an analysis of the log files. I agree that SPPW evaluates and analyses the data stored in the so-called log files to optimize the SPPW online shop and its application. 5 Web Analysis In order to constantly improve and optimise our offer, we use so-called tracking technologies. For this purpose we use the services of Google Inc ("Google"). If you do not wish to use one or more Google functions, you can disable them in the corresponding settings under 5.1 Google Analytics This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. You can find more information on how Google Analytics handles user data in the Google privacy policy: 5.1.1 Browser Plugin You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link 5.1.2 Opposition to data collection You can prevent Google Analytics from collecting your data by using the following link. An opt-out cookie will be set to prevent the collection of your information on future visits to this site: Disable Analytics. 5.1.3 Order data processing We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics. 5.1.4 IP anonymisation We use the function "Activation of IP anonymization" on this website. However, this will cause your IP address to be shortened by Google within member states of the European Union or in other states which are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data. 5.2 Google Remarketing This website uses the remarketing function of Google. The function uses cookies to analyse the use of the website, which allows users to be divided into different segments. With the help of these cookies, interest-related advertisements can be placed on other websites within the Google advertising network. These ads are based on your previous visits and actions on our website and refer to content you have called up. You may refuse the use of cookies by selecting the appropriate settings on your browser software (see 5 Web Analysis). 5.3 Google AdWords This website uses Google AdWords, an online advertising program from Google. Google AdWords uses cookies to analyse the use of the website. A cookie is set when you have reached our website via a Google ad. Cookies of this type lose their validity after 30 days and are not used for personal identification. If you visit certain SPPW websites and the cookie has not expired, we and Google can recognize that you have clicked on the ad and been redirected to this page. You can prevent the storage of cookies by adjusting your browser software accordingly (see 5 Web Analysis). 6. social plugins from Facebook, Google+, Twitter and Pinterest On our website, so-called social plugins of the social networks Facebook, Google+, Pinterest and the microblogging service Twitter are used. These services are offered by the companies Facebook Inc, Google Inc, Pinterest Inc and Twitter Inc ("Provider"). Facebook is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). An overview of the Facebook plugins and their appearance can be found here: Google+ is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). An overview of Google's plugins and their appearance can be found here: Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103 An overview of the Twitter buttons and their appearance can be found here Pinterest is operated by Pinterest Inc, 808 Brannan Street, San Francisco, CA 94103, USA. An overview of Pinterest's plugins and their appearance can be found here: In order to increase the protection of your data when visiting our website, the plugins are integrated online into the page by means of a special system. This integration ensures that when you call up a page of our website containing such plugins, no connection is yet established with the servers of Facebook, Google, Pinterest and Twitter. Only when you actively click on a "Share" button and thereby give your consent to the transfer of data does your browser establish a direct connection to the servers of Google, Facebook, Pinterest or Twitter. When you click, the providers receive the information that your browser has called up the corresponding page of our website, even if you do not have a profile with the corresponding provider or are not currently logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider in the USA and stored there. If you are logged in to one of the social networks, the providers can directly assign your visit to our website to your profile on Facebook, Google+ or Pinterest. If you interact with the plugins, for example by clicking the "Like", "+1" or "Tweet" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published in the social network or on your Twitter account and displayed to your contacts. The purpose and scope of data collection and the further processing and use of data by the providers as well as your rights and settings options for the protection of your privacy can be found in the providers' data protection information. Data protection information from Facebook: If you do not want Google, Facebook, Pinterest or Twitter to directly assign the data collected via our website to your profile in the respective service, you must log out of the respective service before activating the plugins. 7 Secure data transmission Your personal data is securely transmitted by us using encryption. This applies to your order and also to the customer login. We use the coding system SSL (Secure Socket Layer). Although nobody can guarantee absolute protection, we secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. 8 Automatic logout / time monitoring To log out of our online shop properly, please always select the button "Log out". You can find this by clicking on "My account" in the main navigation. Should you forget to do so, our system will automatically log you out after 60 minutes of inactive online time for security reasons. This is not an error, but only serves to protect your data. 9 Chat The storage and further processing of your personal data (IP address and, if necessary, your name in the chat) serves exclusively for the proper processing of your request. The chat contents are stored in order to pass on the inquiry to other employees of our company and to have it processed further. 10 General credit assessment If you have chosen the payment method purchase on account (bank transfer or direct debit), we will send the following information as part of the credit check 11 Your rights (1) You have the following rights in relation to the personal data concerning you: - Right to information, (2) You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us: The Hessian Commissioner for Data Protection and Freedom of Information We take the protection of your data very seriously. To ensure that personal data is not disclosed to third parties, please send your request by e-mail or by post, stating your customer number and person: data protection officer: Mr. Alexander Knittel (Status 18.04.2018) |